Terms of service

Terms of Service

Last updated: 26 August 2026

Welcome to Triel Beauty. These Terms of Service govern your use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to these Terms.

1. About Triel Beauty

Triel Beauty operates an online beauty and cosmetics store offering beauty products and related accessories.

By using our website, you confirm that you are legally capable of entering into a binding agreement.

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices and other information displayed on our website are accurate.

However:

  • Product colours may appear slightly different depending on your screen or device.

  • Product packaging may occasionally vary from images shown online.

  • Product specifications may change without prior notice.

  • We reserve the right to correct errors or inaccuracies on our website.

We do not guarantee that every product description, image or other website content is completely error-free.

3. Orders

When you place an order, you are making an offer to purchase the selected products.

After receiving your order, we will send an order confirmation. This does not necessarily mean that your order has been accepted.

We reserve the right to refuse or cancel an order where appropriate, including where:

  • A product is unavailable

  • There is an error in the product or pricing information

  • We suspect fraudulent or unauthorised activity

  • We are unable to fulfil the order for operational reasons

If we cancel an order after payment has been taken, we will provide an appropriate refund.

4. Prices and Payment

All prices displayed on our website are in GBP (£) unless otherwise stated.

Prices may change at any time, but changes will not affect orders that have already been accepted.

Payment must be successfully received before an order can be processed and dispatched.

We use third-party payment providers to securely process payments. We do not normally store your complete payment card details.

5. Shipping and Delivery

Orders are processed and delivered according to our Shipping Policy.

Estimated delivery times are provided for guidance and may be affected by circumstances outside our control, including courier delays, weather, public holidays or customs processing.

Please ensure that the delivery information provided at checkout is accurate.

6. Returns and Refunds

Returns and refunds are handled in accordance with our Refund & Returns Policy.

Nothing in these Terms is intended to limit your statutory consumer rights under applicable UK law.

7. Cosmetics and Beauty Products

Customers should read the product description, ingredients and usage instructions before using any cosmetic or beauty product.

If you experience an adverse reaction, discontinue use and seek appropriate professional advice where necessary.

Triel Beauty cannot be responsible for misuse of products, failure to follow product instructions or reactions resulting from ingredients to which a customer may be sensitive.

8. Website Use

You agree to use our website only for lawful purposes.

You must not:

  • Use the website for fraudulent or unlawful activities

  • Attempt to gain unauthorised access to our systems

  • Interfere with the operation or security of the website

  • Copy, reproduce or distribute our website content without permission

  • Upload malicious software or harmful code

  • Use automated systems to improperly access or collect information from our website

9. Intellectual Property

All content on the Triel Beauty website, including logos, branding, product descriptions, images, graphics, text and website design, may be owned by or licensed to Triel Beauty.

You may not reproduce, copy, modify, distribute or commercially exploit our content without our prior written permission.

10. Third-Party Services and Links

Our website may contain links to third-party websites, applications or services.

We are not responsible for the content, availability, security or privacy practices of third-party websites.

Your use of third-party services may be subject to their own terms and policies.

11. Promotions and Discount Codes

From time to time, Triel Beauty may offer promotional codes, discounts or special offers.

Unless otherwise stated:

  • Promotional codes cannot be exchanged for cash.

  • Only one discount code may be used per order.

  • Promotions may have specific terms, expiry dates or minimum-spend requirements.

  • We reserve the right to withdraw or amend promotions where permitted by law.

12. Limitation of Liability

To the fullest extent permitted by law, Triel Beauty will not be responsible for losses that are not reasonably foreseeable or arise from circumstances outside our reasonable control.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law, including your statutory consumer rights.

13. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use and protect your personal information.

14. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, website, products or legal requirements.

Any changes will be posted on this page with a revised Last updated date.

Your continued use of our website after changes are published means that the updated Terms will apply to your use of the website.

15. Governing Law

These Terms are governed by the laws applicable in the United Kingdom, subject to any mandatory consumer protection rights that apply to you.

Any disputes will be handled in accordance with applicable UK law.

16. Contact Us

If you have any questions about these Terms of Service, please contact us:

Triel Beauty
Email: [admin@trielbeauty.co.uk]