Privacy Policy

Last updated: 26 August 2026

At Triel Beauty, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your information when you visit or make a purchase from our Shopify store.

1. Information We Collect

When you visit or purchase from Triel Beauty, we may collect the following information:

• Full name

• Billing and shipping address

• Email address

• Telephone number

• Payment and transaction information

• Products purchased and order details

• IP address and device information

• Browser type and operating system

• Information provided when you contact our customer service

• Website browsing and interaction information

We only collect information that is reasonably necessary to operate our business and provide our services.

2. How We Use Your Information

We may use your personal information to:

• Process and fulfil your orders

• Process payments and prevent fraudulent transactions

• Arrange delivery of your purchases

• Send order confirmations and shipping updates

• Respond to customer enquiries and provide support

• Improve our products, website and customer experience

• Send marketing communications where you have given permission

• Analyse website usage and business performance

• Comply with legal and regulatory requirements

3. Shopify

Our online store is hosted on Shopify, which provides the e-commerce platform that allows us to sell our products and process your orders.

Shopify may process your information in accordance with its own privacy practices and policies. Payment information may also be processed securely through Shopify and other authorised payment providers.

4. Payment Information

We do not normally have access to or store your full payment card details. Payments are processed through secure third-party payment providers.

Payment providers may collect and process your payment information in accordance with their own privacy policies and security requirements.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Keep items in your shopping cart

• Remember your preferences

• Understand how visitors use our website

• Improve website functionality

• Measure marketing and advertising performance

• Provide relevant advertisements where applicable

You can adjust your browser settings to manage or disable cookies. Some website features may not function correctly if certain cookies are disabled.

6. Marketing Communications

If you subscribe to our marketing communications, we may use your email address to send you information about products, promotions, offers and news from Triel Beauty.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails or by contacting us.

7. Sharing Your Information

We may share your information with trusted third parties where necessary to operate our business, including:

• Shopify and technology service providers

• Payment processors

• Delivery and fulfilment providers

• Website analytics and marketing providers

• Fraud prevention and security services

• Professional advisers where necessary

• Government authorities or law enforcement where legally required

We do not sell your personal information to third parties.

8. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, fulfil orders, maintain business records, resolve disputes, prevent fraud and comply with our legal and regulatory obligations.

10. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

• Request access to the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your information where legally permitted

• Object to or restrict certain processing

• Withdraw consent where processing is based on consent

• Request a copy of certain personal information

• Opt out of marketing communications

To exercise your rights, please contact us using the details below.

11. Children's Privacy

Our website is not intended to knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.

12. Third-Party Websites

Our website may contain links to third-party websites or services. Triel Beauty is not responsible for the privacy practices or content of these external websites.

We recommend reviewing the privacy policies of any third-party websites you visit.

13. International Data Transfers

Some of our service providers may process or store information outside the United Kingdom. Where applicable, we take reasonable steps to ensure that appropriate safeguards are in place for international transfers of personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, legal requirements or privacy practices.

Any updates will be posted on this page with a revised Last updated date.

15. Contact Us

If you have any questions about this Privacy Policy, your personal information or how we handle your data, please contact us:

Triel Beauty
Email: [admin@trielbeauty.co.uk]