Shipping Policy

Last updated: 26 August 2026

At Triel Beauty, we aim to process and deliver your orders as quickly and reliably as possible. Please review the information below for details about our shipping and delivery process.

1. Order Processing

Orders are normally processed within 1–3 business days after payment has been successfully received.

Orders placed on weekends or public holidays will normally be processed on the next business day.

During busy periods, promotions or holidays, processing times may take slightly longer.

2. UK Delivery

We currently offer delivery within the United Kingdom.

Estimated delivery times are:

• Standard Delivery: 2–5 business days

• Express Delivery: 1–2 business days, where available

Delivery times are estimates and are not guaranteed. Delays may occur due to courier services, weather conditions, public holidays or circumstances outside our control.

3. International Shipping

International shipping may be available for selected destinations.

International delivery times vary depending on the destination and shipping service selected at checkout.

Customers may be responsible for any applicable customs duties, import taxes or other charges imposed by the destination country.

4. Shipping Costs

Shipping charges are calculated and displayed at checkout based on your delivery address, order size and selected shipping method.

From time to time, Triel Beauty may offer free shipping promotions or minimum-spend free delivery offers.

5. Tracking Your Order

Where tracking is available, you will receive your tracking information by email once your order has been dispatched.

Please allow some time for tracking information to become active after the parcel has been collected by the delivery provider.

6. Delivery Address

Please ensure that your delivery address is accurate and complete before placing your order.

Triel Beauty cannot be held responsible for delays or additional costs caused by an incorrect or incomplete delivery address provided by the customer.

If you realise that you have entered the wrong address, please contact us as soon as possible. We will do our best to assist, but we cannot guarantee that the address can be changed once the order has been processed or dispatched.

7. Delayed or Missing Orders

If your order has not arrived within the expected delivery timeframe, please contact us at:

[Insert your customer service email]

We may ask you to provide your order number and delivery details so that we can investigate the shipment with the relevant delivery provider.

Please note that delivery estimates are not guarantees, and some delays may be outside our control.

8. Damaged Packages

If your order arrives visibly damaged, please take photographs of the packaging and products and contact us as soon as possible.

We will review the situation and work with you to find an appropriate resolution.

9. Incorrect or Missing Items

If you receive an incorrect or incomplete order, please contact us within 14 days of delivery with your order number and photographs where applicable.

We will investigate the issue and, where appropriate, arrange a replacement or refund.

10. Delivery Restrictions

Certain products or destinations may have shipping restrictions. If we are unable to fulfil an order to your selected destination, we will contact you and arrange an appropriate solution.

11. Changes to This Shipping Policy

Triel Beauty may update this Shipping Policy from time to time. Any changes will be published on this page with the updated date.

12. Contact Us

If you have any questions about shipping or delivery, please contact us:

Triel Beauty
Email: [admin@trielbeauty.co.uk]